Age Verification Policy

RockiesSunrise is intended only for users who meet the legal gambling age in their province or territory. In Canada, the legal gambling age varies by jurisdiction (commonly 18 or 19). You must be of legal age where you are located when using the service.

1) Our age-gating approach

• Age affirmation: we require you to confirm you are of legal gambling age during sign-up and/or before access to age-restricted features.
• Date of birth collection: we may request your date of birth to determine eligibility.
• Risk-based verification: we may perform additional checks at registration, before withdrawals, or when activity suggests heightened risk of underage use.

2) Steps we take to help prevent minors from accessing the service

• We may verify identity and age using documents (e.g., government-issued photo ID) and/or reputable electronic verification sources.
• We may compare account details against payment and account signals (e.g., name consistency) and restrict access if verification fails.
• We monitor for indicators of underage use (e.g., mismatched information, repeated failed checks) and apply safeguards, including access limits.
• We do not knowingly market to minors and we aim to use age-targeting controls where available for advertising channels.

3) What happens if we suspect underage use

• We may suspend access while requesting age/identity evidence.
• If a user is found to be underage, we may close the account and restrict further access.
• We may take additional actions required by applicable laws, rules, or operator obligations, including notifying relevant parties where legally required.

4) How we handle age-verification data

• Data collected: date of birth; verification outcomes; and, where needed, ID images and supporting information.
• Use: to confirm eligibility, prevent underage access, comply with legal/contractual obligations, and protect the integrity of the service.
• Sharing: with vetted service providers that help us verify identity/age and prevent fraud, subject to contractual safeguards.
• Retention: we retain verification records only as long as necessary for the purposes above and to meet applicable legal requirements, then securely delete or de-identify where appropriate.
• Security: access controls, encryption in transit where supported, and logging/monitoring practices designed to reduce unauthorized access.
• Your rights: you may request access or correction of personal information as permitted under applicable Canadian privacy laws (including PIPEDA and relevant provincial legislation).

5) Contact